Every company wants to increase profitability. Most companies realize that improving product quality will increase customer satisfaction and reduce costs. Which leads to higher customer retention rates, decreased manufacturing costs and higher profitability. For decades Quality Gurus have instructed companies to implement SPC, Lean Manufacturing and now Six Sigma. Which are great ways to improve the bottom-line.
Now companies are looking at their quality investments and asking, “Where are the benefits? We are using SPC and Lean Manufacturing Tools, but sales are down, profits are down and we may need to lay off employees.”
There is a quantum difference between Real-Time SPC and after-the-fact SPC. Real-time SPC allows operators and managers to make real-time decisions, to prevent production of bad parts. Using real-time SPC they can take preventive actions, to insure the process stays in control. When the process remains in control and the process parameters are well within the customer’s specifications, then you can reap the full benefits of SPC.
With the Cost of Poor Quality as a visible metric in the company, we don’t want to have even Internal Failure costs. Real-Time SPC involves preventing the scrap, rework and other Internal Quality Costs. It definitely prevents External Quality Costs such as returns, warranty, and liability. Why settle for just catching poor quality and living with it internally, when we can prevent both types of failure costs, and ultimately reduce our Appraisal (Inspection) costs.
There’s a fundamental question we ask every company. “How many bad parts do you make before you know your making bad parts? “ This is the reason why we want Real-Time SPC.
For improved results from shop floor to top management, DeSimone Quality International can provide sustainable solutions that are guaranteed to improve your bottom line. We use and fully support InfintyQS Software. Over the last 20 years we have tried many types of SPC Software. We selected InfinityQS SPC Software, because it is very user friendly, offers virtually unlimited data analysis and it is reasonably priced.
